Buying Steps

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STEPS TO THE PERFECT INTERIOR

We follow a step-by-step process to make your journey from idea to installation as smooth as possible. Please follow the steps below:

STEP 1: YOUR INFORMATION

Our expert team can advise on everything from door handle finishes to installation and construction methods. Choose an option below to leave your information, and a member of our team will be in touch.

• OPTION 1: CALL US

Leave your information through our hotline. Please call the following phone number: +84 (0)968 980 990.

• OPTION 2: USE OUR WEBSITE
– Select products you are interested in.
– Leave your contact information in the “Design consultation form”.

• OPTION 3: VISIT OUR SHOWROOM
Please come to the AVY INTERIOR Showroom at the address of Floor 3, Handi Resco Building, 31 Le Van Luong Street, Thanh Xuan District, Hanoi, Vietnam.

STEP 2: DESIGN CONSULTATION
– Our team of design experts will visit you to survey and measure at the construction site.
– From the survey results and design idea, our team of design experts will complete 3D drawings within 2 working hours.
– After consolidating 3D drawings, our design experts will create 2D production drawings.
– The 2D production drawing will then be sent to our factory to provide you with a quotation.

STEP 3: COMPLETE THE BLUEPRINT
Blueprints (2D, 3D) are completed within 2 working days by the design team..

STEP 4: PRODUCTION, TRANSPORTATION AND CONSTRUCTION
– The products of AVY INTERIOR follow a professional production process, according to advanced European production technology, supervised and rigorously tested to ensure the quality of the output most perfect.
– 3 days of production for finished products.
– 1-2 days of construction and installation at your apartment.

PAYMENT METHODS

In order for the payment process to be convenient for our customers, AVY INTERIOR offers the following payment methods:

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1. By cash at our showroom
AVY INTERIOR HANOI  – 3rd floor, Handi Resco Building, 31 Le Van Luong Street, Thanh Xuan District, Hanoi, Vietnam.

Please note:

– All information will be carefully checked before purchase.
– Purchased goods can only be exchanged / refunded when meeting the conditions of our return and exchange policy.
– Orders are only after payment has been received.

2. Bank transfer
Please contact our team for detailed instructions, hotline: 0968.980.990

PRODUCT WARRANTY

1. Terms of warranty
With any errors arising from the manufacturer’s side, AVY INTERIOR’s staff will conduct repairs at your apartment. In case it is impossible to recover, we will replace new modules or components of the same type.

The warranty policy will not apply in the following cases:

  • – Customers arbitrary dismantle, repair, or change the function of the product.
  • – Customers not following the product manual.

2. Terms of maintenance
Products provided by AVY INTERIOR will be applied a lifetime maintenance guarantee. All problems will be solved by us at the most reasonable cost.